Mobisol is one
of the world’s leading companies for Solar Home Systems with
approximately 600 passionate
employees, delivering a clean and affordable alternative to fossil fuels
for low-income households (living without access to reliable energy). Our
dedicated product line combines solar energy with innovative mobile technology
and accessible microfinancing. Having successfully installed more than
70,000 solar home systems in Tanzania, Kenya and Rwanda, Mobisol is now
moving into the business at a larger scale. Please read more about Mobisol at
www.plugintheworld.com. To support our team in Tanzania, Mobisol is
looking for a with a background in Microfinance and Loan Management.Locations: Arusha, Shinyanga, Mwanza, Mara, and Geita
YOUR TASKS
Carrying out customer work-out (managing anassigned portfolio), including the following five work-out categories to be applied to customers in late repayment:
§
Call to clients
clarifying contractual liabilities
§
Call to clients
clarifying repossession options
§
Field visits, analysis of
payment sources,1st ultimatum
§
Field visits adjusted
analysis, last ultimatum
§
Repossession
Supporting the process of assessing applicants by gathering benchmark data
Supporting the analysis of causes for portfolio deteriorations
Providing regular portfolio, compliance and routing report to the Supervising Loan Field Officer
OUR REQUIREMENTS
§
Outstanding skills in customer
relationship management (responsible finance principles, service excellence
principles, conversation management, claim management)
§
Good level of familiarity with
typical income, expenditure and cash flow patterns of rural and peri-urban
households and micro-enterprises, including farmers, animal breeders, business
owners and employees
§
Experience in Customer Service/
Loan administering will be added advantage
§
Being a multitasker, proactive
and problem solver.
§
Computer literacy
§
Good communication skills
APPLY ONLINE THROUGH
Email: jobstz@plugintheworld.com
If you feel intrigued by this challenging opportunity, please send your application (letter of motivation, CV, references) with the subject line “Loan Field Officer “Preferred region”. Eg Loan Field Officer_Mwanza. Deadline for applications is 15th of April 2017. As an equal opportunity employer,
Mobisol offers all of its employees and applicants full equal opportunity irrespective of race, ethnic origin, sexual identity
and disability, religion or beliefs.
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