IT and Systems Manager - APOPO

Application Deadline: 15-11-2016

APOPO - Consultancy Service Contract

APOPO is a Belgian NGO that has developed an innovative method using African giant pouched rats, nicknamed “HeroRATs”, to detect landmines and tuberculosis using their extraordinary sense of smell. APOPO’s Head Office is based in Morogoro, Tanzania.

 For more information about APOPO, please check out the website at www.apopo.org.

To further advance our internal organization, APOPO is currently recruiting a fulltime IT and Systems Manager (M/F) to start as soon as possible.

In this key role, you’ll make sure we are working with the best possible IT infrastructure, systems and applications to deliver on our objectives.

We are looking to modernize our methods and IT systems to provide a stable and robust platform for the entire organization.

You will join a small but growing organization

that is recognized around the world for innovative solutions to humanitarian problems.

Please join APOPO’s dynamic international team and help us make a difference! Send your CV and motivation

letter to the following link: IT and Platform Manager APOPO

Key

responsibilities

and deliverables

ROLE TITLE IT and Systems Manager 

 Home based with occasional travel to the programs and HQ

1. Understand and contribute to APOPO’s vision

2. Translate vision into digital and technical platforms

3. Maintain and develop systems

4. Ensure stability, performance, and security of APOPO’s platforms

5. Work as part of an international team

 • Solid foundation of work experience in a similar position

• Working knowledge and experience of SQL, PHP, and other languages

• Proficiency with Google Analytics and data analysis

• Experience in managing secure online payment flows

• Ability to formalize concepts into clear models

• Excellent written communication skills

• Good verbal communication skills

• Fluency in English

• Ability to train and coach non IT staff

• Ability to interact with all levels of personnel, both technical and nontechnical

• Experience working for an NGO desired

 Bachelor’s Degree in Computer Science, Information Systems or related Technology

and the willingness to learn on a daily basis

KEY RESPONSIBILITIES

 Contribute to the overall ICT strategy

Set up the strategic plan in close collaboration with the marketing team and in line with

APOPO’s long term strategy;

Set up and lead IT projects that accompany the strategic development of APOPO;

Define and implement ICT policies, procedures, and best practices.

Lead, maintain and support APOPO’s ICT systems, solutions and services across

the organization

APOPO - Consultancy Service Contract

Deliverables

Ensure the smooth operation of the ICT technical infrastructure in alignment with the

business objectives of APOPO;

Work closely with the management team to identify, recommend, develop, implement, and

support cost-effective technology solutions.

3 Provide technical ICT expertise and support to the organization

Provide support to all users, listening to concerns and identifying issues, finding and

implementing solutions;

Develop, in liaison with HR, a formalized training program for all users with the aim of

raising skills, standards and awareness in the use of ICT applications and promoting

consistency across the organization.

4

Advise and lead ICT procurement requirements

Deliverables

Be responsible for the full IT procurement management lifecycle;

Liaise with vendors and service providers to select the products or services that best meet

the organization’s goals;

Oversee the preparation and award of contracts, evaluation of suppliers, and the

reception.

 Ensure the stability and performance of APOPO’s technical infrastructure

Guarantee the smooth running of all ICT systems, including anti-virus software and email

provision, as well as any other collaboration tools;

Schedule upgrades of software systems;

Be accountable for system backups and archiving;

Maintain CiviCRM and other integrations that enable APOPO’s website;

Develop system security policies and quality control procedures in accordance with

accepted good practice;

Ensure the stability and performance of the organization’s online and offline

payment/donation solutions;

Be responsible for the development of a modern and effective data collection system.

 ICT administration and reporting

Deliverables

Be responsible for the full license management;

Manage the full IT inventory & asset lifecycle;

Assist in the administration of all ICT related projects;

Maintain the reporting data cube;

Maintain the reporting dashboard.

Be an active member of the management team

Deliverables

In conjunction with CFO and CEO, set, agree and monitor the ICT budgets;

Participate in the marketing meetings and provide required technical expertise to all online

fundraising initiatives;

Report any concerns regarding the stability and performance of APOPO’s technical

infrastructure;

Perform specific analysis tasks on demand from the management team;

Provide monthly, campaign and quarterly management reporting.