Credit Officer - Tanzania Postal Bank (TPB)

Credit Officer 

Application Deadline: 18th October, 2016

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Credit Officer (1 Positions) to join the Retail Business Banking team. The work station is Kwa Mrombo

Reporting Line: Branch Manager (BM) or Assistant Branch Manager (ABM)

Locations: Kwa Mrombo

Work Schedule: As per TPB Staff regulations

Division: Micro Loans

Salary: Commensurate to the Job Advertised

Position Objective

1. This position is to engage, manage and work directly to improve the activities of the branch credit operations.

2. To evaluate, provide analysis, conclusion and recommendations to determine credit lines and communicate this information to customers and other team members of the branch.

3. Engaged in conducting credit investigations/visitations and collecting delinquent accounts and answerable all branch credit related issues to the branch manager and senior

management.

Key Responsibilities

 Assist branch manager in creation of credit risk management environment of an acceptable

quality, in terms of established credit guidelines.

 Administer branch credit application and ensure that direct reports are producing high quality of

credit application files

 Maintain branch low portfolio Non-performance rates ensuring post disbursement follow up is

being done and customer actively operate their accounts accordingly.

 Assist Branch manager in cite visitations and Branch Credit Meetings and make sure that

respective reports are produced timely for decision making.

 Customer acquisition by actively soliciting potential clients

 Managing the branch loan portfolio by ensuring close follow ups of their respective customers.

Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as

amended by Act No. 11 of 1992.

TPB is a Bank that provides competitive financial

services to our customers and creates value for our stakeholders through

innovative products.

TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision

of affordable, accessible and convenient financial services”.

As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly

capable and qualified workforce for TPB betterment and the Nation at large.

 Directly work with customers to deepen existing relationships through the analyses of needs

and provision of products and services.

 Analyses and reviews quality of potential and existing business to ensure maximum

profitability.

 Maintain accurate and up-to-date records of all actual and attempted customer interactions.

 Conduct customer meetings that have defined call objectives, desired outcomes and a

well-constructed plan.

 After consideration of individual case merits, recommend credits applications for approval to

the branch manager and other relevant authorities.

 Manages credit quality standards through effective management of risk according to the

Credit manuals and policy.

 Scrutinize loan applications, to review feasibility reports and prepare appraisal reports and

accompanying memorandum for action of by relevant loan sanctioning authority.

 Verify loan application forms, crosschecking the requirements and advise customers

accordingly.

 Maintain borrower’s files and ensure that all pre-disbursement conditions are fulfilled.

 Ensure that loan installments from customers are posted into relevant accounts.

 Follow-ups on non-performing loans/customers that are not paying their loan as per the

agreement.

 Ensure that weekly, monthly, quarterly, annual and any other reports on loan portfolio are

accurate, complete, and prepared on schedule.

 Prepare all branch returns and ensure they are in accordance with the credit policy and

lending manual.

 Verify postings of loan administration fees for customers whose loans have been disbursed.

 Ensure proper filling of customer credit documents and correspondents.

 Improving the quality of customer’s data by ensuring all customers data is captured as per KYC set rules and regulations.

 Analyse delinquent accounts and prepare report on highest risk accounts including

recommendations for resolution.

 Monitor violations of credit policies, provide analysis, conclusion and recommendations,

present findings to the Branch Manager and suggest actions/penalties to be taken when

appropriate

 Develop processes and procedures for evaluating customer financials and setting and

changing credit lines/limits, as well as credit holds; implement liens as necessary to major

delinquent account as approved

 Attend to the generated legal documents used in the credit function for onwards preparation

of disbursements

 Perform any other duties as may be assigned by Branch manager from time to time

Experience and Knowledge Required

Education and experience:

Bachelor degree in Banking, Accounting, Finance, Economics, Marketing, Business

Administration, or related field and plus 1 year related experience in the related field.

The position will attract a competitive salary package, which include benefits. Applicants are invited to

submit their resume (indicating the position title in the subject heading) via e-mail to:

recruitment@postalbank.co.tz.

Applications via other methods will not be considered.

Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location.

 Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in

any way be attached during application.

You also don’t need to know one in TPB to be employed.

 TPB is merit based institution and to achieve this vision, it always go for the best.

Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.

Tanzania Postal Bank has a strong commitment to environmental, health and safety management.

Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment; physical capability assessment and reference checking.

Please forward your applications before 18th October, 2016