Thursday, 8 September 2016

IT Technician (2 Positions) - Wellworth Hotels & Lodges


JOB DESCRIPTION

JOB TITLE:                                        IT Technician                                                         

Reports to:                                       IT Manager
Application Deadline: 21 Sep 2016

Purpose of the Job:
To maintain computer and network functional operating condition; meeting the technology needs of the hotel; documenting information and operational and/or safety concerns. 
RESPONSIBILITIES
Encountered in carrying out the responsibilities.)

1. Ensure technology is accessible and equipped with current hardware and software
Main Activities
·         Troubleshoot hardware, software and network operating system
·         Be familiar with all hardware and software
·         Be familiar with network operating system
·         Provide orientation to new users of existing technology
·         Train staff about potential uses of existing technology
·         Train staff about new and potential use
·         Provide individual training and support on request
·         Provide recommendations about accessing information and support
·         Maintain current and accurate inventory of technology hardware, software and resources

2. Monitor and maintain technology to ensure maximum access
Main Activities
·         Troubleshoot all technology issues
·         Maintain log and/or list of required repairs and maintenance
·         Make recommendations about purchase of technology resources
·         Research current and potential resources and services
·         Provide network access to all staff and students
·         Install work stations
·         Connect and set up hardware
·         Load all required software
·         Provide network accounts and passwords as required
·         Monitor security of all technology
·         Install and maintain Foolproof and passwords
·         Input and maintain IP addresses
·         Advise staff of security breach and/or change in password or security status
·         Ensure installation of lock out programs
·         Identify and prepare hardware for disposal when appropriate
·         Ensure hardware is stripped and secured before disposal

Authority:
All authority through the Department Head.

NOTE:
Please note that the foregoing is not totally exhaustive and that other duties may, by sufficient notice and consultation with you, be assigned to you in addition, to satisfy business dictates. Also note that this job description may change from time to time so as to reflect emerging business trends and accommodate Company Management re-engineering needs.

Application Deadline: 21 Sep 2016

IF YOU ARE QUALIFIED FOR THIS POSITION

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